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If you need to reset transaction password, two-step authentication or SMS authentication, please enter the registered “home address" and "birthday".

For security reasons, if the content is related with the account, we could only send/reply to the registered e-mail address, other address is unavailable. If you prefer to be contacted by phone, please first send us a message indicating your request.We will call you during our business hours(Weekdays 10:00–17:30).

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