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If you need to reset transaction password, two-step authentication or SMS authentication, please enter the registered “home address" and "birthday".

On weekdays from 9:00 to 17:30 JST, we will reply within that day, for other time, we will reply on the next business day. (Please contact mk@btcbox.co.jp for inquiries about business, employment, media, etc.) For security reasons, if the content is related with the account, we could only send/reply to the registered e-mail address, other address is unavailable.

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